Clear information

Fair Use Policy

Our unlimited plans are designed so you can use the internet with peace of mind while you travel. This policy helps keep the network balanced and enjoyable for everyone.

1. What are unlimited plans for?

Normal, personal use: maps and navigation, social media, messaging and voice/video calls, browsing, email and streaming video. Everyday use on a holiday or business trip fits well within this.

2. What are they not suited for?

  • Sharing the connection via hotspot with many devices
  • Use in servers, cameras, IoT or always-on devices
  • Torrent / P2P file sharing
  • Cryptocurrency mining
  • Reselling or commercially sharing the connection or the eSIM

3. What happens under very heavy use?

During very heavy use, the operator may temporarily manage traffic to protect service quality. With normal travel use, you will usually not notice any difference.

4. Unsuitable use

In cases of unsuitable use, appropriate steps may be taken to keep the service running smoothly. If that happens, we will try to contact you first.

5. Need help?

If you have a connection issue or are unsure whether a plan suits your needs, write to us via our contact page or the live chat on the site. Our team is happy to help.